Privacy Policy
Effective Date: April 21, 2026
1. Introduction
Airwayz Air Duct Services (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through https://airwayzairductandinsulation.com/ (the “Website”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
2. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide when you:
- Submit a contact form
- Request a quote
- Schedule a service appointment
- Sign up for our newsletter
- Contact us by phone or email
Personal information may include:
- Name
- Email address
- Phone number
- Service address
- Any other details submitted through forms
b. Non-Personal Information
We may automatically collect non-personal information such as:
- Browser type
- IP address
- Device information
- Pages visited, date, time, and referral sources
We use Google Analytics to help understand website traffic and improve our website.
3. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze site traffic
- Support form functionality
- Measure marketing and performance
You may disable cookies through your browser settings, though some features of the Website may not function properly.
4. How We Use Your Information
We may use collected information to:
- Respond to inquiries
- Provide quotes and schedule services
- Deliver requested services
- Send newsletters and marketing communications (where permitted)
- Improve our Website and services
- Maintain records related to customer requests
- Prevent fraud, abuse, or security issues
5. Phone Calls and Call Tracking
Calls to our business may be tracked or recorded for customer service, quality assurance, training, or operational purposes, where permitted by applicable law.
If you provide your mobile number, you agree to receive service-related text messages. You may opt out at any time by replying ‘STOP’. We do not share or sell mobile numbers or SMS opt-in consent data with third parties for marketing purposes.
6. Third-Party Services
Our Website may use or include third-party services, including:
- The site uses Google reCAPTCHA for security and Google Maps for location services
- Use of these features is subject to Google Privacy Policy and Google Terms of Service
- Third-party review integrations or review embeds
These third parties may collect information according to their own privacy policies.
7. How We Share Information
We do not sell your personal information.
We may share information only when necessary:
- With service providers assisting with website functionality or communications
- When required by law, subpoena, or legal process
- To protect our rights, property, or safety
8. Data Retention
We retain inquiry and customer information until the related inquiry is resolved, unless a longer retention period is required by law or reasonably necessary for legitimate business purposes.
9. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no online transmission or storage system can be guaranteed 100% secure.
10. Your Rights
Subject to applicable law, you may request to:
- Access personal information we hold about you
- Correct inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
To make a privacy request, contact us using the information below.
11. U.S. Users
This Website is intended for users in the United States, including Florida.
12. Children’s Privacy
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children.
13. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
15. Contact Us
If you have questions or privacy-related requests, contact:
Airwayz Air Duct Services
700 Ridgewood Ave suite 201
Holly Hill, FL 32117
Website: airwayzairductandinsulation.com
Phone: (386) 832-1580
Email: airwayzairduct@gmail.com
